A book called, "Why won't you apologize?," by Harriet Lerner, Ph.D., was promoted in a magazine a while ago.... Was wondering about buying it but I was afraid I'd have to wait a while for it to be ordered.... Then I thought of checking my local library...and I found it! And I've now read it....
At the beginning, the author said the book is for those who need to apologize and also for those waiting for an apology; and she said most people have been on both sides of this coin at different times in their lives.... That made me feel better...! She also said later on that some problems can be very complicated where both parties have made errors, and it's hard to know who should apologize first.... But it doesn't always matter.... Either side can apologize and it's a healthy thing to do--if done in the right way....
After reading this book, I intend to make some more concessions towards the complainant...even though I thought I was finished.... I just have to be careful to say what I really want to say; and I may or may not get through it today...?
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